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Privacy

Privacy Policy


Responsible for the processing of data is:


Coretex Records Handels GmbH
Oranienstr. 3
10997 Berlin
info@coretex.de


Thank you for visiting our online shop. Protection of your privacy is very important to
us. Below you will find extensive information about how we handle your data.


1. Access data and hosting


You may visit our website without revealing any personal information. With every visit
on the website, the web server stores automatically only a so-called server log file
which contains e.g. the name of the requested file, your IP address, the date and time
of the request, the volume of data transferred and the requesting provider (access
data), and documents the request. These access data are analysed exclusively for the
purpose of ensuring the smooth operation of the website and improving our offer. This
serves according to Art. 6 (1) 1 lit. f GDPR the protection of our legitimate interests in
the proper presentation of our offer that are overriding in the process of balancing of
interests. All access data are deleted no later than seven days after the end of your
visit on our website.


Hosting


The services for hosting and displaying the website are partly provided by our service
providers on the basis of processing on our behalf. Unless otherwise stated in this
privacy policy, all access data and all data collected in forms provided for this purpose
on this website are processed on their servers. If you have any questions about our
service providers and the basis of our cooperation with them, please use the contact
option described in this privacy policy.


2. Data processing for the purposes of processing
the contract, establishing contact


2.1 Data processing for the purposes of performing the contract


For the purpose of performing the contract (including enquiries regarding the
processing of any existing warranty and performance fault claims as well as any
statutory updating obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data if you provide it to us voluntarily as part of your order. Mandatory fields
are marked as such, as in these cases we necessarily need the data to process the
contract and we cannot send the order without their specification. Which data is
collected can be seen from the respective input forms.


Further information on the processing of your data, in particular on the forwarding of
the data to our service providers for the purpose of order, payment and shipping, can
be found in the following sections of this privacy policy. After complete processing of
the contract, your data will be restricted for further processing and deleted after expiry
of the retention periods under tax and commercial law in accordance with Art. 6 (1) (c)
GDPR, unless you have expressly consented to further use of your data in accordance
with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is
permitted by law and about which we inform you in this privacy policy.


2.2 Customer account


Insofar as you have given your consent to this in accordance with Art. 6 (1) (a) GDPR
by deciding to open a customer account, we will use and store your data for the
purpose of opening the customer account as well as for further future orders on our
website. Deletion of your customer account is possible at any time and can be done
either by sending a message to the contact option described in this privacy policy or
via a function provided for this purpose in the customer account. After deletion of your
customer account, your data will be deleted unless you have expressly consented to
further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right
to use data beyond this, which is permitted by law and about which we inform you in
this privacy policy.


2.3 Establishing contact


As part of our customer communication, we collect personal data in order to process
your enquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide us with
this data when contacting us (e.g. via contact form or e-mail). Mandatory fields are
marked as such, as in these cases we necessarily need the data to process your
enquiry. Which data is collected can be seen from the respective input forms. After
your enquiry has been fully processed, your data will be deleted unless you have
expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR
or we reserve the right to use data beyond this, which is permitted by law and about
which we inform you in this privacy policy.


3. Data processing for the purposes of shipment

We forward your data to the shipping company within the scope required for the
delivery of the ordered goods according to Art. 6 (1) (b) GDPR.


Data transmission to a shipping provider for the purpose of
shipment notification


Provided that you have given us your explicit consent, during or after your order, we
will forward your e-mail address in accordance with Art. 6 (1) (a) GDPR to the selected
shipping provider in order to enable them to contact you for the purpose of shipment
notification or coordination prior to shipment.
This consent may be withdrawn at any time by sending a message to the contact
information described in this privacy policy or directly to the shipping provider using
the contact address listed below. After consent withdrawal, we will delete the data you
have provided for this purpose, unless you have expressly consented to further use of
your data or we have reserved the right to use your data for other purposes which are
permitted by law and about which we inform you in this privacy policy. ​​


DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany


4. Data processing for the purposes of payment


As part of the payment process in our online shop, we work together with these
partners: technical service provider, credit institution, payment service provider.


4.1 Data processing for the purposes of transaction processing


Depending on the selected payment method, we forward the data necessary for
processing the payment transaction to our technical service providers, who act for us
on the basis of processing on our behalf or to the authorised credit institutions or to
the selected payment service provider insofar as this is necessary for the payment
process. This serves the fulfilment of the contract according to Art. 6 (1) (b) GDPR. In
certain cases, payment service providers collect the data required for processing the
payment themselves, e.g. on their own website or via technical solution within the
ordering process. In this respect, the privacy policy of the respective payment service
provider applies. If you have any questions about our payment processing partners
and the basis of our cooperation with them, please use the contact option described in
this privacy policy.

4.2 Data processing for the purposes of fraud prevention and
optimisation of our payment processes


We may forward other data to our service providers, which they use for the purpose of
fraud prevention and to optimise our payment processes (e.g. invoicing, processing of
contested payments, accounting support) together with the data necessary to process
the payment as our processors.
This serves to safeguard our legitimate interests in fraud prevention or an efficient
payment management in accordance with Art. 6 (1) (f) GDPR that are overriding in the
process of balancing of interests.


5. Marketing via E-mail


5.1 E-mail newsletter with subscription and newsletter tracking


If you subscribe to our newsletter, we will regularly send you our email newsletter
based on your consent according to Art. 6 (1) (a) GDPR, using the data required or
disclosed by you separately for this purpose.


You can unsubscribe from the newsletter at any time. This can either be done by
sending a message to the contact option described in this privacy policy or via a link
provided for this purpose in the newsletter. After unsubscribing, we will delete your e-
mail address from the list of recipients, unless you have expressly consented to the
further use of your data according to Art. 6 (1) (a) GDPR or we have reserved the right
to use your data for other purposes that are permitted by law and about which we
inform you in this privacy policy.


We would like to point out that we evaluate your user behaviour when sending the
newsletter. For this purpose, we also analyse your interaction with our newsletter by
measuring, storing and evaluating opening rates and click-through rates for the
purpose of designing future newsletter campaigns ("newsletter tracking").


For this evaluation, the emails sent contain single-pixel technologies (e.g. so-called
web beacons, tracking pixels) that are stored on our website. For the evaluations, we
link the following "newsletter data" in particular


-the page from which the page was requested (so-called referrer URL),
-the date and time of the request,
-the description of the type of web browser used,
-the IP address of the requesting computer,
-the e-mail address,
-the date and time of registration and confirmation

and the single-pixel technologies with your e-mail address or your IP address and, if
applicable, an individual ID. Links contained in the newsletter may also contain this ID.


If you do not wish to receive newsletter tracking, it is possible to unsubscribe from the
newsletter at any time - as described above.


The information will be stored as long as you have subscribed to the newsletter.


5.2 Newsletter mailing


The newsletter is sent to you by our service provider who processes data on our behalf
and to whom we disclose your email address. If you have any questions about our
service providers and the basis of our cooperation with them, please use the contact
option described in this privacy policy.


The newsletter and the newsletter tracking shown above may also be sent by our
service providers as part of processing on our behalf. If you have any questions about
our service providers and the basis of our cooperation with them, please use the
contact option described in this privacy policy.


Our service providers are located and/or use servers in the USA and India. There is no
adequacy decision for these countries by the European Commission. Our cooperation
is based on standard data protection clauses adopted by the European Commission.


5.3 Sending review requests by e-mail


If you have given us your explicit consent to do so during or after placing your order in
accordance with Art. 6 (1) (a) GDPR, we will use your e-mail address to request an
review of your order via the review system we use. This consent can be withdrawn at
any time by sending a message to the contact option described in this privacy policy
or via a link provided for this purpose in the review request.


The review requests may also be sent by our service provider Trusted Shops GmbH
Subbelrather Str. 15C, 50823 Cologne (Trusted Shops).


In the process, we receive information on the respective status through Trusted Shops
(e.g. whether the review request was sent out or received). This is done in accordance
with Art. 6 (1) (f) GDPR to fulfill our legitimate interest in receiving information about
the review requests in order to make optimizations based on them, if necessary, as
well as to fulfill the legitimate interest of Trusted Shops in being able to offer this
service.


We and Trusted Shops act as joint controllers in regards to sending review requests
and the collection and display of review or status information.

Within the framework of the joint controllership between us and Trusted Shops GmbH,
please contact Trusted Shops GmbH if you have any data protection questions or wish
to assert your rights. You can find their contact details here. Further information on
data protection can be found in the following link here. Regardless of this, you can also
always contact us using the contact option described in this privacy policy. Your
inquiry will then, if necessary, be passed on to the party responsible for responding to
it.


6. Cookies and further technologies


General information


In order to make visiting our website attractive and to enable the use of certain
functions, to display suitable products or for market research, we use technologies on
various pages, including so-called cookies. Cookies are small text files that are
automatically stored on your end device. Some of the cookies we use are deleted after
the end of the browser session, i.e. after closing your browser (so-called session
cookies). Other cookies remain on your end device and enable us to recognise your
browser during your next visit (persistent cookies). We use such technologies that are
strictly necessary for the use of certain functions of our website (e.g. shopping cart
function). These technologies are used to collect and process IP addresses, time of
visit, device and browser information as well as information on your use of our website
(e.g. information on the contents of the shopping basket). This serves to safeguard our
legitimate interests in an optimised presentation of our offer in accordance with Art. 6
(1) (f) GDPR that are overriding in the process of balancing of interests.


Marketing Cookies: ​​​​​​​These cookies record information about your visit to the website,
previously viewed pages and links you clicked. We use this information to tailor our
website and displayed ads to your interests.


Analytical / performance cookies: These cookies enable collecting anonymised
data about user behaviour on our website. We analyse them e.g. to improve the
functionality of our website and recommend you products that will be interesting to
you.


Essential cookies: These cookies are necessary to enable you to use our website.
This includes e.g. cookies that enable you to log into the customer area or add items to
your shopping cart.


In addition, we use technologies to fulfil the legal obligations, which we are subject to
(e.g. to be able to prove consent to the processing of your personal data) as well as for
web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookies settings for your browser by clicking on the following links:
Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™


If you have consented to the use of the technologies in accordance with Art. 6 (1) (a)
GDPR, you can withdraw your consent at any time by sending a message to the
contact option described in the privacy policy.


7. Use of cookies and other technologies for web
analytics and advertising purposes


If you have given your consent in accordance with Art. 6 (1) (a) GDPR, we use the
following cookies and other third-party technologies on our website. The data collected
in this context will be deleted after the relevant purpose has been fulfilled and we
have ended the use of the respective technology. You can withdraw your consent at
any time with effect for the future. Further information on your withdrawal options can
be found in the section "cookies and further technologies". Further information
including the legal basis for data processing can be found within the respective
technologies. If you have any questions about our service providers and the basis of
our cooperation with them, please use the contact option described in this privacy
policy.


7.1 Use of Google services for web analysis and advertising
purposes


We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street,
Dublin 4, Ireland ("Google"). The information automatically collected by Google
technologies about your use of our website is usually transferred to a server of Google
LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.
There is no adequacy decision with respect to the USA by the European Commission.
Our cooperation is based on standard data protection clauses adopted by the
European Commission. If your IP address is collected using Google technologies, it will
be shortened by activating IP anonymisation before being stored on Google's servers.
Only in exceptional cases will the full IP address be transferred to a Google server and
shortened there. Unless otherwise specified for the specific technologies, data
processing is based on an agreement concluded for the respective technology
between jointly responsible parties in accordance with Art. 26 GDPR. Further
information about data processing by Google can be found in Google's privacy policy.

Google Analytics


For the purpose of website analytics, Google Analytics automatically collects and
stores data (IP address, time of visit, device and browser information as well as
information on your use of our website), from which usage profiles are created using
pseudonyms. Cookies can be used for this purpose. Your IP address will not be merged
with other data from Google. The data processing is based on a data processing
agreement with Google.


Google Ads


For advertising purposes in the Google search results as well as on the websites of
third parties, the so-called Google Remarketing Cookie is used when you visit our
website, which automatically enables interest-based advertising through the collection
and processing of data (IP address, time of visit, device and browser information as
well as information on your use of our website), by means of a pseudonymous cookie
ID and on the basis of the pages you visit. Any further data processing only takes place
if you have activated the setting "personalised advertising" in your Google account. In
this case, if you are logged into Google while visiting our website, Google will use your
data together with Google Analytics data to create and define target group lists for
cross-device remarketing.


For website analysis and event tracking, we use Google Ads Conversion Tracking to
measure your subsequent usage behavior when you arrive on our website via a Google
Ads ad. For this purpose, cookies may be used and data (IP address, time of visit,
device and browser information as well as information on your use of our website
based on events specified by us, such as a visit to a website or newsletter registration)
may be collected, from which usage profiles are created using pseudonyms.


Google reCAPTCHA


For the purpose of protection against misuse of our web forms as well as against spam
by automated software (so-called bots), Google reCAPTCHA collects data (IP address,
time of visit, browser information as well as information on your use of our website)
and performs an analysis of your use of our website by means of a so-called JavaScript
and cookies. In addition, other cookies stored in your browser by Google services are
evaluated. Personal data is not read out or stored from the input fields of the
respective form.


7.2 Use of Facebook services


Use of Facebook Pixel

We use the Facebook pixel within the framework of the technologies of Meta Platforms
Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (hereafter („Facebook (by Meta)“
or “Meta Platforms Ireland“) as described below. The Facebook pixel is used to
automatically collect and store data (IP address, time of visit, device and browser
information as well as information on your use of our website based on events
specified by us, such as a visit to a website or newsletter registration), from which user
profiles are created using pseudonyms. For this purpose, a cookie is automatically set
by the Facebook pixel when you visit our website, which automatically enables
recognition of your browser when visiting other websites by means of a pseudonymous
cookie ID. Facebook (by Meta) will combine this information with other data from your
Facebook account and use it to compile reports on website activities and to provide
other services associated with website use, in particular personalised and group-based
advertising. We have no influence on data processing by Facebook and only receive
statistics based on Facebook pixels.
The information automatically collected by Facebook (by Meta) technologies about
your use of our website is usually transferred to a server of Meta Platforms, Inc., 1
Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy
decision for the United States by the European Commission. If the data transfer to the
USA falls within the scope of our responsibility, our cooperation is based on standard
data protection clauses of the European Commission. Further information about data
processing by Facebook can be found in Facebook 's (by Meta) privacy policy.


8. Integration of the Trusted Shops Trustbadge /
other widgets


Trusted Shops widgets (e.g. Trusted Shops Trustbadge) are integrated in this website
to display Trusted Shops services (e.g. Trustmark, collected reviews) and to offer
Trusted Shops products to buyers after they have placed an order.


This serves to protect our legitimate interests in optimized marketing by enabling
secure shopping in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of
a balancing of interests. The trust badge and the services advertised with it are an
offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne (Trusted Shops).
We and Trusted Shops are joint controllers in data protection terms pursuant to Art. 26
GDPR. In the following section, we inform you about the essential contents of the joint
controllership agreement according to Art. 26 (2) GDPR.


Within the framework of the joint responsibility between us and Trusted Shops GmbH,
please contact Trusted Shops GmbH in the first place if you have any data protection
questions or wish to assert your rights. You may find the contact possibilities here.
Further information on the privacy policy of Trusted Shops GmbH can be found here.

Irrespective of this, you can also always contact us using the contact option described

in this privacy policy. Your enquiry will then be passed on to the other person
responsible for answering, if necessary.


8.1 Data processing when integrating the Trustbadge/other
widgets


The trust badge is provided as part of a joint controllership by a US CDN provider
(content delivery network). An adequate level of data protection is ensured by
standard data protection clauses and other contractual measures. Further information
on the privacy policy of Trusted Shops GmbH can be found here. When the Trustbadge
is viewed, the web server automatically saves a so-called server log file, which also
contains your IP address, the date and time of access, the amount of data transferred
and the requesting provider (access data) and documents the access. The IP address is
anonymized immediately after collection, so that the stored data cannot be assigned
to your person. The anonymised data is used in particular for statistical purposes and
for error analysis.


8.2 Data processing after order completion


After order completion, your email address, which is hashed by cryptological one-way
function, is transmitted to Trusted Shops GmbH. The legal basis is Art. 6 (1) (f) GDPR.
This serves to check whether you are already registered for services with Trusted
Shops GmbH and is therefore necessary for the fulfillment of our and Trusted Shops'
overriding legitimate interests in the provision of the Buyer Protection linked to the
specific order in each case and the transactional evaluation services pursuant to Art. 6
(1) (f) GDPR. If this is the case, further processing will be carried out in accordance
with the contractual agreement between you and Trusted Shops. If you have not yet
registered for the services, you will be given the opportunity to do so for the first time.
Further processing after registration also depends on the contractual agreement with
Trusted Shops GmbH. If you do not register, all transmitted data will be automatically
deleted by Trusted Shops GmbH and a personal reference is then no longer possible.


Trusted Shops uses service providers in the areas of hosting, monitoring and logging.
The legal basis is Art. 6 (1) (f) GDPR for the purpose of ensuring trouble-free operation.
Processing may take place in third countries (USA and Israel). An adequate level of
data protection is ensured in the case of the USA by standard data protection clauses
and further contractual measures, and in the case of Israel by an adequacy decision.


9. Social Media


Our online presence on Facebook (by Meta), Twitter, Youtube,
Instagram (by Meta), Pinterest, LinkedIn


If you have given your consent to the respective social media provider in accordance
with Art. 6 (1) (a) GDPR, when you visit our online presence on the social media
mentioned above, your data will be automatically collected and stored for market
research and advertising purposes, from which user profiles are created using
pseudonyms. These can be used, for example, to place advertisements within and
outside the platforms that presumably correspond to your interests. Cookies are
usually used for this purpose. For detailed information on the processing and use of
data by the respective social media provider, as well as a contact option and your
rights and settings options for the protection of your privacy, please refer to the
provider's privacy policies linked below. Should you still require assistance in this
regard, please contact us.


Facebook (by Meta) is provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square,
Dublin 2, Ireland (hereafter "Meta Platforms Ireland ") The information automatically
collected by Meta Platforms Ireland about your use of our online presence on Facebook
(by Meta) is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way,
Menlo Park, California 94025, USA and stored there. There is no adequacy decision for
the United States by the European Commission. Our cooperation is based on standard
data protection clauses adopted by the European Commission. Data processing in the
context of a visit to a Facebook (by Meta) fan page is based on an agreement between
joint controllers in accordance with Art. 26 GDPR. Further information (information on
Insights data) can be found here.


Twitter is provided by Twitter International Company, One Cumberland Place, Fenian
Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information automatically collected
by Twitter about your use of our online presence on Twitter is generally transmitted to
and stored on a server at Twitter, Inc., 1355 Market Street, Suite 900, San Francisco,
CA 94103, USA. There is no adequacy decision for the United States by the European
Commission. Our cooperation is based on standard data protection clauses adopted by
the European Commission.


Instagram (by Meta) is provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square,
Dublin 2, Ireland (hereafter "Meta Platforms Ireland ") The information automatically
collected by Meta Platforms Ireland about your use of our online presence on
Instagram is typically transferred to and stored on a server at Meta Platforms Inc, 1
Hacker Way, Menlo Park, California 94025, USA. There is no adequacy decision for the
United States by the European Commission. Our cooperation is based on standard data
protection clauses adopted by the European Commission. Data processing in the
context of a visit to an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with art. 26 DSGVO. Further information (information on Insights data) can be found here.

YouTube is provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (hereafter "Google"). The information automatically collected by Google about your use of our online presence on YouTube is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision for the United States by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission.

Pinterest is provided by Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian
Street, Dublin 2, Ireland (hereafter "Pinterest"). The information automatically
collected by Pinterest about your use of our online presence on Pinterest is usually
transferred to and stored on a server of Pinterest, Inc, 505 Brannan St, San Francisco,
CA 94107, USA. There is no adequacy decision for the United States by the European
Commission. Our cooperation is based on standard data protection clauses adopted by
the European Commission.


LinkedIn is provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2,
Ireland ("LinkedIn"). The information LinkedIn automatically collects about your use of
our online presence on LinkedIn is generally sent to a server at LinkedIn Corporation,
1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there. There is no
adequacy decision for the United States by the European Commission. Our cooperation
is based on standard data protection clauses adopted by the European Commission.


10. Contact options and your rights


10.1 Your rights


Being the data subject, you have the following rights according to:


-art. 15 GDPR, the right to obtain information about your personal data which we
process, within the scope described therein;
-art. 16 GDPR, the right to immediately demand rectification of incorrect or
completion of your personal data stored by us;
-art. 17 GDPR, the right to request erasure of your personal data stored with us,
unless further processing is required
-to exercise the right of freedom of expression and information;
-for compliance with a legal obligation;
-for reasons of public interest or
-for establishing, exercising or defending legal claims;

-art. 18 GDPR, the right to request restriction of processing of your personal data,

insofar as
-the accuracy of the data is contested by you;
-the processing is unlawful, but you refuse their erasure;
-we no longer need the data, but you need it to establish, exercise or defend
legal claims, or
-you have lodged an objection to the processing in accordance with art. 21
GDPR;


-art. 20 GDPR, the right to receive your personal data that you have provided to us
in a structured, commonly used and machine-readable format or to request its
transmission to another controller;
-art. 77 GDPR, the right to complain to a supervisory authority . As a rule, you can
contact the supervisory authority at your habitual place of residence or workplace
or at our company headquarters.


Right to object


If we process personal data as described above to protect our legitimate interests
that are overriding in the process of balancing of interests, you may object to such
data processing with future effect. If your data are processed for direct marketing
purposes, you may exercise this right at any time as described above. If your data are
processed for other purposes, you have the right to object only on grounds relating to
your particular situation.


After you have exercised your right to object, we will no longer process your personal
data for such purposes unless we can demonstrate compelling legitimate grounds for
the processing which override your interests, rights and freedoms or for the
establishment, exercise or defence of legal claims.


This does not apply to the processing of personal data for direct marketing purposes.
In such a case we will no longer process your personal data for such purposes.


10.2 Contact options


If you have any questions about how we collect, process or use your personal data,
want to enquire about, correct, restrict or delete your data, or withdraw any consents
you have given, or opt-out of any particular data use, please contact us directly using
the contact data provided in our supplier identification.


Datenschutzerklärung erstellt mit dem Trusted Shops Rechtstexter in Kooperation mit
FÖHLISCH Rechtsanwälte.

Berlin, 1.6.2022