Instructions on cancellation
Instructions on cancellation
Consumers have a 14 days right to cancel.
Right to cancel
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or
a third party other than the carrier and indicated by you acquires, physical possession
of the goods.
To exercise the right to cancel, you must inform us (Coretex Records Handels GmbH,
Oranienstr. 3, 10997 Berlin, Deutschland, email@example.com, Phone: +493091511340 of
your decision to cancel this contract by a clear statement (e.g. a letter sent by post or
an e-mail). You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication
concerning your exercise of the right of cancel before the cancellation period has
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you,
including the costs of delivery (except for the supplementary costs arising if you chose
a type of delivery other than delivery other than the least expensive type of standard
delivery offered by us), without undue delay and in any event not later than 14 days
from the day on which we are informed about your decision to withdraw from this
contract. We will make the reimbursement using the same means of payment as you
used for the initial transaction, unless you have expressly agreed otherwise; in any
event, you will not incur any fees as a result of such reimbursement. We may withhold
reimbursement until we have received the goods back or you have supplied evidence
of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in
any event not later than 14 days from the day on which you communicate your
cancellation from this contract to us. The deadline is met if you send back the goods
before the period of 14 days has expired. You will have to bear the direct cost of
returning the goods. You are only liable for any diminished value of the goods resulting
from the handling other than what is necessary to establish the nature, characteristics
and functioning of the goods.
The right to cancel does not exist for the following contracts:
-Contracts for the supply of goods which are liable to deteriorate or expire rapidly.-
-Contracts for the supply of sealed goods which are not suitable for return due to
health protection or hygiene reasons and were unsealed after delivery.
-Contracts for the supply of sealed audio or sealed video recordings or sealed
computer software which were unsealed after delivery.
-Contracts for the supply of a newspaper, periodical or magazine with the
exception of subscription contracts for the supply of such publications.
Model cancellation form
(If you want to cancel the contract, please fill out the form below and send it back to
— To Coretex Records Handels GmbH, Oranienstr. 3, 10997 Berlin, Deutschland,
— I / We(*) hereby give notice that I /We(*) cancel my/our (*) contract of sale of the
following goods (*)/for the supply of the following service(*)
— Ordered on (*) / received on (*)
— Name of consumer(s)
— Address of consumer(s)
— Signature of consumer(s) (only if this for is notified on paper)
(*) Delete as appropriate
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